In accordance with UK distance selling regulations we guarantee to refund any item you are not completely happy with.
Please return items in a saleable and undamaged condition in
its original packaging within 14 days of receipt.
- To request a refund please contact us
- Returned goods to be sent to:
Partners Pet Supermarkets,
The Albert Bygrave Retail Park,
North Orbital Road,
Herts, AL2 1DL
- Unfortunately we cannot cover return postage and you are liable for the postage cost of returning items to us.
- Please allow up to 10 days for your refund to be processed, after receipt of returned goods.
- Postage and packaging charge is only refundable for faulty goods, goods not as described or incorrect orders
- Refunds will be credited to your original method of payment and will exclude postage where applicable.